How to improve a negative attitude 5.39 mins

How to manage a negative employee- 10 key steps.

This video shows how to structure a conversation to minimise defensiveness and get a change in behaviour.

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This employee drains the life out of the team by his constant whinging; it’s time for a constructive discussion to get him to change.

It’s no good telling someone to be more positive as that will just create more problems. Coming from a more constructive angle makes all the difference.

The e-book describes the 10 steps to managing a negative employee.

Mapping to ILM Leadership and Management and Coaching Units levels 2-5

8607-505 Managing Individual Development
8605-405 Developing People In The Workplace
8600-323 Understanding Performance Management
8600-317 Understanding Training And Coaching
8600-339 Understanding Good Practice In Workplace Coaching
8600-312 Understanding Conflict Management
8580-500 Understanding The Skills, Principles, Practice Of Effective Management Coaching And Mentoring
8577-300 Understanding Good Practice In Workplace Coaching

Excellent for:

  • Performance management
  • Any manager
  • Use in training courses or coaching
  • Watch just in time
  • Downloadable guide