It’s worth bearing these four tips in mind the next time you are criticised. You might guess that the first tip is to stay calm. The remaining tips are also logical, only once someone has told you.
Mapping to ILM Leadership and Management and Coaching Units levels 2-5
8600-323 Understanding Performance Management
8001-250 Developing Yourself As A Team Leader
8001-274 Methods Of Communicating
8001-265 Workplace Communication