When change is on the horizon people, quite fairly, feel insecure. This clip shows managers how to have a constructive discussion about the future even if facts are not known. There are rules about not making promises but it is better not to let people go round in circles in the head and become demotivated.
Mapping to ILM Leadership and Management and Coaching Units levels 2-5
8607-504 Leading Innovation and Change
8605-417 Managing And Implementing Change
8600-302 Planning Change In The Workplace
8600-301 Understanding Innovation and Change
8001-259 Understanding Change