10 Steps To Be More Assertive

Assertion is standing up for ourselves in such a way that we also respect the rights of others. It may not guarantee good behaviour in others, but it is the only possible starting point in a constructive exchange. This is definitely NOT the correct starting point for an assertive exchange […]

How Assertive Are You?

Are you aware of how you appear to other people? Are there some situations (or people) that bring out the worst in you? Are there times when you know that if you had behaved differently you might have achieved a better outcome? This blog will help you identify your personal […]

7 Ways To Use Digital Learning Resources

For L&D Professionals “This is not about doing new things, it’s about doing the same things…differently.” Introduction According to CIPD research 1/3 to 2/3 of employees work round L&D to get learning. This means they are accessing YouTube, and all sorts of other places, to get advice, advice that may […]

6 Steps to Manage Survivors After Redundancy

6stepstomanagesurvivorsafterredundancy

This guide exposes the mistakes we could make as managers AFTER a round of redundancies and then gives practical advice on how to build up motivation and performance. CONTENT The common mistake managers make The  6 steps – “How To” checklist Other useful resources The common mistakes managers make Keeping […]

The Secrets of Managing Reactions to Change

Thesecretsofmanagingemployeereactions

This guide exposes the most common mistakes around managing employees during change” and takes you through the different reactions to change and how help people move forward. CONTENT The common mistakes that managers make The strategy for getting it right The “How To” checklist Other useful resources THE COMMON MISTAKES […]

How To Make People Feel More Positive During Change

Howtomakepeoplefeelmorepositiveduringchange

This guide explodes the most common mistakes around communication in uncertain times and takes you through the 5  steps of how to be that calm constructive manager that your employees need you to be. CONTENT The common mistakes that managers make The  5 steps “How To” checklist Other useful resources […]

How To Manage People in Uncertain Times

Howtomanagepeopleinuncertaintimes

…The 7 Key Steps It’s difficult when you don’t know how changes might impact on people, or even what the changes might be. What is certain is that in times of change people feel insecure with substantial reason. It’s our job as managers to have a constructive discussion about the […]

The Cost of Training Videos Has Crashed

A "difficult" conversation in progress

Recently I have worked extensively in developing training programmes which encourage staff to reflect on their own behaviour and attitudes as a starting point for encouraging them as stakeholders to shape an organisation’s ethos and values.  The use of video”vignettes” has been instrumental in making this engagement as open as […]

What Every Manager Ought To Know About Performance Reviews

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In this guide we will expose the common mistakes that managers make and then give you a foolproof agenda for the most constructive discussions at a performance review. No matter where you work, or what type of people you work with, this guide should put to rest the disastrous, old […]

10 Steps To Be More Assertive

Download the ebooklet for free

Are you aware of how you appear to other people? Are there some situations (or people) that bring out the worst in you? Are there times when you know that if you had behaved differently you might have achieved a better outcome? This guide will help you identify your personal […]