How To Make People Feel More Positive During Change

Howtomakepeoplefeelmorepositiveduringchange

This guide explodes the most common mistakes around communication in uncertain times and takes you through the 5  steps of how to be that calm constructive manager that your employees need you to be. CONTENT The common mistakes that managers make The  5 steps “How To” checklist Other useful resources […]

How To Manage People in Uncertain Times

Howtomanagepeopleinuncertaintimes

…The 7 Key Steps It’s difficult when you don’t know how changes might impact on people, or even what the changes might be. What is certain is that in times of change people feel insecure with substantial reason. It’s our job as managers to have a constructive discussion about the […]

The Cost of Training Videos Has Crashed

A "difficult" conversation in progress

Recently I have worked extensively in developing training programmes which encourage staff to reflect on their own behaviour and attitudes as a starting point for encouraging them as stakeholders to shape an organisation’s ethos and values.  The use of video”vignettes” has been instrumental in making this engagement as open as […]

How To Be Fair In A Grievance Meeting

Howtobefairinagrievance

This article explodes the most common mistake around chairing a grievance meeting and takes you through the steps of how to structure the meeting to ensure fairness AND the likelihood of a good end result for all concerned. CONTENT The common mistake that managers make The skills you will need […]

HOW TO GIVE FEEDBACK (entirely the wrong phrase)

howtogivefeedback

This article explodes the most common mistake around “feedback” and takes you through the 8 steps of how to structure the conversation to enable lasting results. CONTENT The common mistake that managers make The strategy for getting it right The “How To” checklist Other useful resources  The common mistake that […]

How To Coach To Change Behaviour – 6 great questions to use

Free resource

As managers we sometimes have very good employees, with great knowledge and skills, who just rub everyone else up the wrong way; or choose the wrong place or time to say things; or say the wrong things to the wrong people. In this guide we will give you 6  great […]

What Every Manager Ought To Know About Performance Reviews

Whateverymanageroughttoknow_

In this guide we will expose the common mistakes that managers make and then give you a foolproof agenda for the most constructive discussions at a performance review. No matter where you work, or what type of people you work with, this guide should put to rest the disastrous, old […]

10 Steps To Be More Assertive

Download the ebooklet for free

Are you aware of how you appear to other people? Are there some situations (or people) that bring out the worst in you? Are there times when you know that if you had behaved differently you might have achieved a better outcome? This guide will help you identify your personal […]

How To Manage A Negative Employee – the 10 key steps

Free download

Every organisation has at least one negative person, who drains the life out of us all with their constant sniping or whingeing. OK maybe not everyone is enthusiastic about all aspects of their work or recent changes, but this one person is tipping the balance and dragging the atmosphere down,  […]

What Every Manager Ought To Know About Giving Feedback

Free ebooklet to download

For a start “feedback” is entirely the wrong word. This article captures what smart managers have learned in the past and you can easily practice.  You will learn how to avoid making the most common mistakes and how to use the ‘wide frame’ approach for a more constructive and positive […]