The “process of transition” and “the change curve” or the change “roller coaster” are all variations of the same model, which are all very useful, but we go one step further in this guide to give practical tips on how help employees through that process of change.
- The 7 steps – “How To” checklist
- Other useful resources
The 7 Steps – How To Checklist
It is sensible during and after changes to have timely discussions with every individual to check on their perceptions of progress. Each member of your time is likely to be at a different phase of the 7 phases of transition. (See the free ebook for the & phases).
|1||Brief the team. Tell the whole team together that you will be talking with each individual about the changes. This gives them warning to gather their thoughts and shows that there is no hidden agenda; they might anticipate an ulterior motive given past changes.|
|2||If someone is struggling ask – What do you like least about your job now?
Listen to the concerns and look for the cause.
|3||Then establish their strengths
What is your perfect day? Or – What would your perfect day consist of? This moves them from thinking about what’s wrong and start thinking about what is good.
|4||Look for blockers
What’s stopping you enjoying your work? Is someone blocking you? What is demotivating?
|5||Don’t criticise others
But do point out it’s good to have different strengths in the team e.g. “Flossie’s way is not the only way.”
|6||Explain the change curve/ process of transition
We are not always aware we have been through all the phases; sometimes we whistle through with very little adverse effect, sometimes we get stuck in one phase and need a trigger to move us on.
|7||Encourage new action
Use strength in a new way, or start using a strength that has been hidden.
try our video on this topic
In our video How To Cope With Change, you can see a manager progressing through the checklist and how she finds ways of helping people cope with the changes more effectively.
In our e-learning module Managing Reactions To Change we combine two videos along with some interactive exercises to help you get results.
Download our free ebooklet here. Sign up for more free ebooklets at the bottom of this page (right).
This ebook has covered the basics of managing change but it’s only the beginning.
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