This elearning video course shows how to structure a potentially difficult discussion with a team leader without making them defensive. In this case the team leader is not managing the performance of the team, but the skills you pick up on this course are the same for any difficult conversation with an employee who is not meeting performance standards.
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The Selection Interview Course
This elearning video course helps you to prepare for an effective selection interview; some good planning beforehand, a film clip to see a good interview in action (after how not to do it!) and a selection of good competency based questions to use.
- More formal discussions and interviews