Improving a negative attitude

A "difficult" conversation in progress

This elearning video course will help you change a negative attitude in an employee; every organisation has one person who is resistant to change AND is constantly negative, which impacts on the whole team.

Access this e-learning resource for only £25.00

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How it works?

The course includes a film clip showing a constructive conversation between manager and employee together with supporting tips and techniques for you to use in future.

Mapping to ILM Leadership and Management and Coaching Units levels 2-5

8605-405 Developing People In The Workplace
8577-300 Understanding Good Practice In Workplace Coaching
8580-500 Understanding The Skills, Principles, Practice Of Effective Management Coaching And Mentoring

Excellent for:

  • How to set the scene with a good agenda and structure
  • Use incisive questions to get the employee on board
  • Agree priorities and action without any confrontation
  • Maximise their strengths and minimise negativity

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