Become a great coach and inspire others to act

“95% of L&D Managers say that coaching has delivered tangible benefits to their business.” (Source ILM) Improve performance in others, helping them achieve more or change their outlook with our new Certificate in Coaching and Mentoring programme accredited by the ILM. This is a blended approach which means you can […]

10 Steps To Be More Assertive

Assertion is standing up for ourselves in such a way that we also respect the rights of others. It may not guarantee good behaviour in others, but it is the only possible starting point in a constructive exchange. This is definitely NOT the correct starting point for an assertive exchange […]

The Cost of Training Videos Has Crashed

A "difficult" conversation in progress

Recently I have worked extensively in developing training programmes which encourage staff to reflect on their own behaviour and attitudes as a starting point for encouraging them as stakeholders to shape an organisation’s ethos and values.  The use of video”vignettes” has been instrumental in making this engagement as open as […]

HOW TO GIVE FEEDBACK (entirely the wrong phrase)

howtogivefeedback

This article explodes the most common mistake around “feedback” and takes you through the 8 steps of how to structure the conversation to enable lasting results. CONTENT The common mistake that managers make The strategy for getting it right The “How To” checklist Other useful resources  The common mistake that […]

How To Manage A Negative Employee – the 10 key steps

Free download

Every organisation has at least one negative person, who drains the life out of us all with their constant sniping or whingeing. OK maybe not everyone is enthusiastic about all aspects of their work or recent changes, but this one person is tipping the balance and dragging the atmosphere down,  […]

The 6 Steps Of A Basic Coaching Conversation … and why most managers forget number 2

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I have coached many managers who have been in the organisations a long time but their boss has got to the end of his/her tether with them. Problems in the way they behave have finally got too much to bear, senior leaders have a low opinion of them, their staff […]

New Coaching Qualification

This is something new and exciting for Cambridge; an ILM Endorsed programme aimed at the HR Professional or People Manager who is looking to take the lead by example in their organisation, potentially as a cross functional coach or to develop a coaching culture. The programme takes place in Cambridge with 6 […]

Flip Learning….So what’s that all about then?

Now this I like. Apparently it all the rage in the US – is that really true? Do let me know if you use it. But just to set the record straight, it’s not a US approach, it started here in Oxford and Cambridge way before the US was a […]

Omni learning is the new blended learning. What’s that all about then?

  What do we really think about the new approaches to learning? Is there really a new way or just old ways re-packaged to sound different? The old-timer in me is always slightly cynical but I have dragged myself kicking and screaming to understand the possibilities of new learning technologies. […]

50% Funding for Leadership and Management Development

This funding is a substantial help towards leadership development in SMEs. It is relatively straightforward to access and the shape of the development solution can be tailored to a company’s needs, with a blend of development interventions or a straightforward development programme. Some of our clients, for example, are going […]