What Every Manager Ought To Know About Giving Feedback

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For a start “feedback” is entirely the wrong word. This article captures what smart managers have learned in the past and you can easily practice.  You will learn how to avoid making the most common mistakes and how to use the ‘wide frame’ approach for a more constructive and positive […]

The 6 Steps Of A Basic Coaching Conversation … and why most managers forget number 2

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I have coached many managers who have been in the organisations a long time but their boss has got to the end of his/her tether with them. Problems in the way they behave have finally got too much to bear, senior leaders have a low opinion of them, their staff […]